Gungho is a Chinese proverb meaning ‘work together’

From our headquarters in Dorset (United Kingdom) and our office in Charlotte (USA), we employ a team 110+ highly disciplined, focused business discovery agents who are performance orientated & metric driven.  Each of our team members are accredited with AML & FinCrime certification on joining and trained to a high standard.  Take a peek at the profiles below, you will see extensive variety in experience and backgrounds.

Our business is growing and we are recruiting for our UK & USA teams, all applications are considered, so do get in touch if you’d like to explore career options.

Board Members

Lucy Erskine, founded the company in 2007.  Tom White, CEO, joined in 2012 and through a series of promotions became part of our Board in 2016.  Chloe Bonnett joined in 2016 and is Chief Operations Officer.

Lucy Erskine

Founder & Non-Executive

Since founding Gungho in 2007, Lucy’s expertise, campaign management skills and deep industry knowledge have been consistently proven to accelerate sales pipelines significantly.

Graduating from University College London with a degree in Anthropology and Geography, Lucy spent 15 successful years in IT and telecoms, focusing on field sales for VC and start-up companies, and large international enterprises.

Her passion is working with start-ups, where she feels she can add most value and make a real contribution to their growth and success.

Tel: +44 203 326 8154

Tom White


After leaving Bournemouth University, Tom worked for several years in the media & publishing industry before joining Gungho in 2012 to work on our North American campaigns. Tom supported many client campaigns in Europe, APAC and the Americas as Operations Manager, before moving into the MD role in 2016, and then CEO in 2020.

He’s a bit of a fitness & health fanatic……think Tough Mudder or NutriBullet and you’ll have the right idea. When the obstacle races, the gym or the football field become too punishing, he reaches for a box set and curls up with his wife & young family.

Tel: +44 203 355 4478

Chloe Bonnett

Chief Operations Officer

Chloe joined Gungho in early 2016. Graduating from the University of Bath in 2015 with a Spanish & Russian degree, she started on the phones for our clients, and through a series of promotions now leads our Operational teams. Chloe is responsible for ensuring the delivery of each client campaign and supports our calling teams to ensure results are maximised.

Tel: +44 203 355 9725

Executive Management

Our executive management underpin our business, supporting the complexities of looking after our staff, our clients, and our business growth.

Tim Berry

Chief Financial Officer

Tim is a highly skilled financial and commercial professional and brings with him a wealth of experience in the software and paper industries.

Tim is no stranger to working internationally, fitting perfectly with our global client-base, having previously held responsible for overseeing operations in APAC. His skills lie in defining business strategy as well as marketing and growth initiatives and he’s a big champion of maximising technology to support business objectives.

Tim is a passionate sports fan, with a keen interest in rugby, cricket and sailing. He was even selected to be an interviewer for the Games Makers at the Portland/Weymouth Sailing Centre for the Olympics in 2012!

Tel: +44 203 642 5517

Tom Merriman

Head of Global Partnerships

Since graduating from Plymouth University in 2015, Tom has worked in business development roles for the Lloyds of London Insurance Markets & the British Marine Insurance industry. He joined Gungho in 2018 to lead our revenue growth & client partnership programmes within the global RegTech, Compliance, AML & FinCrime community.

Outside of work, Tom enjoys playing a spot of rugby for Dorchester Rugby Club and navigating the beautiful coast line of Southern England in a sail boat.

Tel: +44 203 468 5122

Rachel Rendell

HR Director

Rachel joined as our HR Manager in 2021. With over 20 years’ HR experience within both SME and large corporate organisations, Rachel is responsible for making sure our people are looked after and happy at work. Rachel is highly skilled in her field as well as a pragmatic people-person. The ideal mix!

Originally from Dorchester, Rachel studied Human Resource Management at Southampton before moving to London to start her career. Rachel now lives in locally with her husband, son and beautiful fox red Labrador, Maggie.

Tel; +44 203 582 0552

Isabella Mabey

Operations Director

Isabella joined Gungho in December 2018, after graduating in Criminology & Social Policy from Loughborough University. Since joining, Isabella has been involved with our North American and European campaigns, successfully delivering appointments for a variety of our clients.

She has a real passion for cold calling and appointment setting, is tenacious and keen to deliver exceptional results. Isabella is fond of a good walk along the beach, and loves all things foody, including cooking & sampling the best restaurants & food pop ups that Dorset has to offer!

Tel: +44 203 355 4485

Shannon Smith

Operations Director

Shannon joined Gungho in 2019 after 14 years living as an expat in Spain. Shannon’s language skills & fluency in Spanish, French and German are put to great use on our international appointment setting campaigns. In her free time, she loves painting, playing video games & catching up on her favourite Netflix & Amazon Prime series.

Tel: +44 203 603 1560

Senior Leadership

Our team members have opportunity for progression and promotion.  Via training, development and performance, our team are regularly reviewed for leadership potential.  The senior management team are testament to this process, all have been promoted from a Discovery Agent role and fully understand what it takes to manage and lead successful client campaigns.

Ross Brown

Head of Email Marketing

Ross lived & worked in China before joining the team in 2018. At Gungho he is putting his Marketing Management Degree to good use and leads our Email Marketing Campaigns.

Outside of work he is a keen pool player, runner and enjoys taking his dog, Jess out for a walk in the mud!

Tel: +44 203 326 8152

Mike McCabe

Senior Operations Manager

You would have thought that after 15 years in the Royal Armoured Corps, and then another 17 years with the Dorset Police Force, Mike would have been ready for a rest! But oh no….he joined the Gungho team in May 2015 to work with our North American campaigns. Mike’s experience being a retired police officer gives him the edge, when speaking with Financial Crime & Compliance teams.

Mike loves walking with his dogs on the beaches of Weymouth. And if you ever need a ‘whizz’ at photography & cameras – Mike could be your man!

Tel: +44 203 432 0651

Robert More

Senior Operations Manager

Robert joined the Gungho team in Summer 2017.

Robert is British and has spent most of his life in Portugual. He learnt Portuguese by osmosis as a small child, and now speaks both British & Portuguese faultlessly! His language & great communication skills are put to good use appointment setting in EMEA and Latin America.

In his free time he enjoys road biking & rock climbing on the cliffs of South West England.

Tel: +44 203 603 6284

Danielle Holder

Senior Operations Manager

Danielle joined Gungho in August 2017 as a Business Discovery Agent working on our North American campaigns. Prior to joining our team, she worked in the travel and leisure industry, using her more creative skills as an event organiser, as well as specialising in after sales, marketing and business development.

Since joining, Danielle has worked with a variety of North American and European campaigns, and since becoming an Operations Manager in 2019, she has worked closely with many clients to ensure expectations are met and high-quality appointments are made.

Family is everything to Danielle, so when not at work, all her energy is invested in making memories with her young family. When time allows, she loves to travel abroad, enjoys live musicals and appreciates a well-deserved Spa Day every once in a while!

Marian Pugh

Global Business Development

Marian is a seasoned Tele-marketer, who has been involved with a whole plethora of successful Gungho client campaigns. She joined Gungho in 2011 after a 15 year career running a business selling IT consumables. Incredibly competitive & results orientated, Marian loves nothing better than filling our clients diaries with well qualified meetings!

Her background in sales enables her to identify and qualify opportunities brilliantly, being able to articulate a complex solution to business problems at any level within an organisation.

Being a busy full-time working Mum of three children and renowned dog-breeder puts Marian in the league of wonder woman!

Tel: +44 203 371 3652

Matthew Sandy

Operations Manager

We welcomed Matt to Gungho in 2020. After several years in the leisure industry, Matt joined the team to support our North American and EMEA based campaigns.

Outside of work, Matt has earned himself a place in Dorset Country golf Union with a handicap of +1! Matt’s competitive spirt combined with his joy of speaking with people sets him up well for achieving great results.

Tel: +44 204 502 6946
USA: 001 980 5805094

Forrest Townsend

Operations Manager

Forrest became part of our team in Summer 2020.

He has a wide array of technical and analytical skills, having previously worked as a Foreign Exchange Trader.

Forrest loves client interaction, and being on the phone - striving to hit individual & team targets each day!
He has a slightly unusual past time - looking after a large collection of very beautiful Bonsai trees!

Tel: +44 203 326 8061

Tiffany Nommick-Smith

Marketing Communications Manager

Tiffany joined Gungho in Q4 2017. Since then, she has worked on a variety of campaigns using her communication and appointment setting skills across US, EMEA and APAC markets.

Outside of work, she lives on a farm in rural Dorset and makes the most of the countryside and beaches, enjoying long walks, country pubs & sailing around the Jurassic Coast with her family.

Tel: +44 203 432 6936

Eric McCartney

Operations Manager

Eric joined Gungho in 2019, following a sales & marketing career in the curious world of collectable high value stamps & coins (working for a leading global distributor of collectable Postal Administrations, Mints and Ministries of Finance).

Eric has a young family and is a keen footballer, playing every weekend for the local Piddlehinton Reserves Football team.

Tel: +44 203 582 5574

Milly Moggeridge

Operations Manager

Milly graduated from Bournemouth University in 2019 and joined us shortly after.

Determined to do the best for our client campaigns, Milly prides herself on exceeding targets and going above & beyond for our clients.

Milly is a keen gym-goer, and enjoys spending time with friends, family or chasing after her two young nephews.

Tel: +44 203 603 1048

Charlotte Blake-Smith

Learning & Development Manager

Charlotte joined our calling team in 2018 after a long & very successful career in recruitment. Definitely a super charged happy person, Charlotte brings heaps of cheeriness & positivity to conversations with our clients prospects.

Her two young boys and love of the outdoors keep Charlotte busy; hiking, foraging for mushrooms, growing fruit and veg in the family market garden as well as looking after dozens of pigs & chickens. As you might imagine, Charlotte has a deep love for helping to save the planet, all things eco and environmental living!

When the fatigue sets in, there are trips away in her beloved caravan…..

Tel: +44 203 740 3022

Dave McRobbie

Digital Product Manager

Dave joined the team as a consultant in the Spring of 2020. He is a veteran at ditigal strategy & solution design for media, fintech and digital start-ups. He is also a Non-Exec Director and Co-Founder at a number of growing specialist digital businesses.

Dave works alongside our Digital Email Marketing team, supporting product development, creating, developing and refining our growing range of Digital Products and Services.

Dave likes to run (a lot), loves cricket and is currently completing a Masters in Philosophy at the Open University, focusing how the digital world effects human thought patterns and behaviour.

Tel: +44 788 252 0212

Phil Wright

IT Manager

Phil and his team at MonkeyPuzzle Computers provide IT Support & Management to the entire Gungho team. Phil has worked with Gungho since 2007, supporting our ever-expanding staff and our IT demands!

Tel: +44 1460 200 000

Gregory Porter

Global Partnerships Executive

Gregory is a Discovery Agent in our UK office. He joined us with three years’ experience in retail, from sports retail all the way to high end fashion. He also worked in several fast-paced production environments including a local confectionary company. He’s highly self-motivated and loves achieving targets which is music to our client’s ears.
Outside of work, he’s extremely active and enjoys running and cycling.

Tel: +44 203 883 8799

Team Leaders

Gungho is growing, there is lots of potential for staff to progress to Team Leader roles and develop management skills.  Through development and performance, our Discovery Agents are regularly reviewed for leadership.  The Team Leaders listed below have all come up through the ranks and supervise a team of Discovery Agents.

Justin Gordon-Farleigh

Campaign Manager

Justin has over 30 years sales experience in industries ranging from IT and Management training through to Media and Publishing. He joined Gungho in 2015, initially providing in-depth demonstrations to Global Banks on behalf of a household name client. He now leads a highly successful team engaging in global risk topics. His natural ability to build rapport and understand issues faced by a compliance audience, makes a significant contribution to the success of our campaigns.

Justin is very much a family man, avid gardener, history and rewilding enthusiast and National Trust Member.
Tel: +44 203 773 7507

Mike O'Donnell

Campaign Manager

Michael joined Gungho after 36 years as a Police Officer, where he had a variety of roles including Uniformed Patrol, and Police Trainer. For the last 5 years, Michael working in the Emergency Services Contact Management Centre, managing and dispatching emergency & non-emergency calls. His calm, mature & measured manner is a great asset to our calling team.

Michael enjoys travel, riding his motorbike, supporting the Exeter Chiefs Rugby Team and being made to do silly things with his grandchildren!

Tel: +44 203 883 8751

Jordan McGuinness

Campaign Manager

Joining Gungho with a BA in French from Coventry University and having lived and worked in France, Jordan is an exceptional communicator, both in his native tongue and beloved second language, French. Jordan has worked in client facing roles for 6 years and knows only too well how to build trust and understanding quickly, making him a hit on the phones.
Outside work, Jordan lives on the beautiful island of Portland and spends his free time enjoying AMAZING sunsets and the beautiful Dorset countryside.

Tel: +44 204 502 6947
USA: 001 980 2659380

Aimee Hockham

Campaign Manager

Aimee joined our ever-growing team of Discovery Agents in December 2020. She has impeccable customer service skills and a natural ability to communicate in a professional manner - all put to good use for our RegTech campaigns around the world!

Outside of work, Aimee loves nothing more than to binge watch a TV series on Netflix or take a stroll through the local woods with her pup!

Tel+44 203 883 8524

Neil Gilbraith

Team Leader

Neil came to work at Gungho in 2016, after a 28 year career within the Police Service. Neil served in the financial intelligence unit for CID; his specialist knowledge & expertise in financial crime detection & surveillance is a great asset to the Gungho team. When family life allows, Neil loves a spot of gardening on his allotment and is not too shabby when it comes to a round of golf or two.

Tel: +44 203 627 9996

Israel Rodriguez

Team Leader

One of the many things we value about Israel is his friendly personality. He’s a hit with prospects, who can’t help but warm to him and trust his quietly confident approach. Israel has lots of valuable customer service experience and is fluent in Spanish and English.
Originally from Venezuela, Israel moved to New Zealand and became a semi-professional footballer, later moving to Weymouth where he met and married his wife. He’s very much a people person and enjoys socialising with the growing South American community located in Weymouth.

Tel: +44 203 051 1476

Kelly Pearce

Team Leader

After a career in Insurance, as an award-winning product developer, Kelly took a side step in 2020 to Gungho. Kelly puts her knowledge of the highly regulated Insurance markets to daily use on a number of our client campaigns.

A highly motivated, determined individual, Kelly consistently gets great results on the phones - supporting our teams hit weekly targets and contrituting to the sucess of our client campaigns.

Outside work, Kelly enjoys going to concerts or festivals and loves baking & crafting.

Tel: +44 203 432 5168

Charlotte Wall

Campaign Manager

Charlotte became part of the Gungho team in 2018. Her skills and experience working in the appointment setting industry are put to good use on our North American campaigns.

Charlotte is a busy lady, juggling work and parenthood – but when she gets a quiet moment to herself, she picks up her pencils and creates the most wonderful drawings (of animals)….very therapeutic!

Tel: +44 203 603 7085

Tom Goddard

Team Leader

Coming from the hospitality industry, Tom is an excellent communicator. His calm and approachable persona won us over and we were delighted to welcome him to the team in early 2021. He loves to learn new things and has certainly had the chance! He copes extremely well under pressure and loves working to targets.

Ever keen to experiment with his culinary skills, he's a dab hand in the kitchen which goes down very well with us!

Tel: +44 203 925 0747

Emma Kay

Team Leader

Emma is an experienced sales executive and has been a member of the Business Discovery team since 2021. Working for most of her career in recruitment, Emma has a wealth of management experience in a variety of industries. Her key strengths include winning new business and developing strong customer relationships – exactly what makes her a star Business Discovery Agent!

Outside of work she loves nothing more than spending her weekends at the beach or going for long country walks with her family. She also enjoys keeping fit and has a passion for studying psychology.

Tel: +44 203 925 0697

Jack Peisley

Team Leader

Jack is a people-person through and through, having worked in customer service and sales for over a decade.

We were delighted when Jack joined our army of Business Discovery Agents in early 2021, where he utilises his communication skills & calm demeanour to support our international clients with well qualified appointments.

Outside the office, Jack has an interest in helping his community; he organises a weekly coffee morning for older people at his local neighbourhood centre, fundraises for Guide Dogs for the Blind and is a volunteer for Greenpeace.

Tel: +44 203 326 8151

Briony Bonnett

Email Marketing Account Manager

Shortly after graduating from Cardiff University in 2016, Briony started her Sales & Marketing career at Gungho, before moving to Manchester to work as in Business Development in Commercial Property. In 2019, Briony returned to Gungho to tackle the compliance world with cold calling and appointment setting!

In her spare time, you will find Briony in the gym, skiing, or day dreaming about the mountains!

Tel: +44 203 411 4650

Jordanne Harris

Team Leader

Jordanne joined the team as a Business Discovery Agent in 2021 after almost a decade in the hospitality industry. Having worked in management, Jordanne honed her customer service skills and thrives in an environment that is focused on excellence, making her the perfect addition to #TeamGungho.

Outside of work she enjoys binging the latest Netflix drama and documentaries series (don’t we all!) and spending quality time with her partner, friends and family. Jordanne especially loves the 3-day weekends at Gungho which enables her to visit family living far from the sunny shores of Dorset.

Tel: +44 203 883 8752

Jane Barker

Team Leader

Jane’s selling credentials were acquired in advertising sales for national newspapers & magazines. After a successful decade selling for the Mail on Sunday and You Magazine, Jane formed a family business & combined working with parenting her three children.

In 2015, she felt the need for a change and moved to Gungho. An Economics graduate, Jane is well placed to support our campaigns focused on the European financial markets, where AML policy & compliance regulation drive the need for enhanced technology.

Jane’s true love is yoga & Latin inspired cardio work out classes. Zumba anyone…..?

Tel: 0203 603 0731

Amy Freegard

Team Leader

Amy is no stranger to fast-paced environments, having worked in hospitality for 12 years before joining Gungho. Amy is excellent at communicating, overcoming objections, and building rapport which is exactly why she is a fantastic Discovery Agent. She is also highly adaptable, having solid management experience and a can-do attitude. She is not afraid to roll her sleeves up and get stuck in to get the job done!

An interesting fact about Amy is that she has a BA in Culinary Arts Management and catered for VIPs and players at Aston Villa Football Club!

Tel: +44 203 6425738

Mike Edwards

Team Leader

There’s nothing Mike enjoys more than solving a problem. Whether it’s finding the right client contact or getting past a tricky gatekeeper, he thrives when he’s overcoming challenges and securing qualified appointments for our global clients.

In his spare time, he enjoys watching and playing rugby and is a bit of a star on the pitch, playing for local team, Swanage and Wareham. He also has a passion for writing and loves a good book!

Tel: +44 203 883 8752

Robyn Steel

Team Leader

Robyn moved back home to Dorchester and joined Gungho in 2021 after living in South America, Japan, Australia, and Scotland. Her approachable personality and top-notch communication skills meant she quickly got to grips with calling our global client base. Robyn is no stranger to sales and marketing having worked at management level previously.

An interesting fact about Robyn is that she worked as a ski instructor and has an avalanche awareness qualification. Outside of the office, Robyn is often buried in a book or researching remote holidays. That’s if she’s not baking treats or exploring local coffee shops!

Tel;+ 44204 502 6945
USA: 001 980 3261430

Emily Gynn

Team Leader

Emily has been part of the Gungho family since 2020.

She is an energetic and enthusiastic people-person, whose primary career focus is setting new challenges and achieving goals for our client campaigns. Just the kind of person we love at Gungho!

Outside of the office, Emily has a keen interest in health and wellbeing.

Tel: +44 203 411 8065

Alex Jones

Team Leader

Alex joined us in 2021 as a recent Media and Communications graduate. Accustomed to being a grade A student, Alex loves learning and developing new skills and his natural curiosity means he is well suited to the role of Business Discover Agent.

Alex discovered his love of people during his time in the boating industry and perfected his telephone communication during his role as a Rescue Service and Workboat Operator. One of his responsibilities included the marine VHF radio, where he had to communicate clearly with harbourmasters, ship-to-ship, and ship-to-shore.

Tel: +44 204 502 6944
USA: 001 980 5000744

Ellie Timlin

Team Leader

Ellie has a wealth of customer-facing experience having worked in the hospitality industry for over 5 years. She is adept at interacting with a wide demographic of people and has a communication style that is inquisitive and compassionate. Joining the Business Discovery Team in 2021, she is a team player and can be relied on to go above and beyond to support her clients.

Outside of work, she enjoys writing and performing music around the county and further afield at festivals. She is a saxophonist and has published music on all streaming platforms. Besides music, she loves improving her general knowledge and cooking.

Tel: +44 203 6425738

Louisa Yates

Team Leader

Louisa is a confident and experienced telesales professional with solid experience in targeted environments. She has an effortlessly friendly demeanour which allows her to build rapport with ease, something she cites as her cold-calling super-skill! Currently studying an honours degree in Technology, Engineering and Maths, Louisa loves to learn which makes her perfect for team Gungho. When Louisa isn’t working or studying, she’s nurturing her four (yes, FOUR!) children.

Tel: +44 203 432 1301

Laura Shepheard

Team Leader

Laura is a positive, goal-orientated person with experience in customer-facing roles in the sales and hospitality industries. She is a real team player and the first to muck in whenever there is a project that needs extra hands on deck. Laura confidently meets targets and is fantastic at building lasting relationships with customers by going above and beyond to cater to their individual needs.
Outside of Gungho, Laura is an artist, having achieved a bachelor’s degree in Fine Art from the University of Gloucestershire. She now puts her studies to good use being creative in lots of mediums.

Amy Evans

Team Leader

Amy joined us with a teaching background and a bachelor’s degree in Social Science. As a cheerful, empathetic and positive person, Amy slotted in perfectly to the Business Discovery team. She is an approachable person, who is easy to talk to and who takes a genuine interest in those around her which is why she is so successful at appointment setting.
Amy is one of our many book worms here at Gungho and aside from reading, in her spare time she loves walking and spending time with her nearest and dearest.

Tel; +44 203 883 9401

Emma-Louise Sales

Team Leader

Emma bought over 10 years’ experience in customer service and retail to our Dorset team when she joined us in 2021. In previous roles, she had direct contact with customers as first escalation point for customers disputes. As a result, she developed strong communication skills, making her the perfect fit in our Business Discovery Team.

Her free time is taken up spending time with her two beautiful stepchildren and supporting their after-school activities like swimming, gymnastics, and football. She also enjoys walking her little French bulldog.


Team Leader

Discovery Agent

Marie studied Law at Portsmouth University and went into the banking industry after graduating. She has always worked in and enjoyed customer-facing roles and her career spans retail, customer service management, and personal banking. Marie is highly motivated and loves working with customers to build rapport and develop long-lasting relationships.

Marie enjoys getting active by exploring the picturesque Dorset countryside and playing tennis. She values her three-day weekend as it allows her to spend time with family and friends, and most of all with her two nephews.

Tel; +44 203 883 4484

Discovery Agents

Discovery Agents make up the biggest percentage of our employee base.  Discovery Agents enjoy a well supported team environment, with lots of training, coaching and mentoring.  All new joiners are provided with training on the topics of  RegTech, Anti-Money Laundering, Fraud, Risk & Financial Crime Detection.  We are firm believers in our 16 week induction programme followed by regular enablement sessions to ensure our staff can be successful.

Christine Cartey

Discovery Agent

Christine returned home in 2018 after 14 years living as an expat in Italy, where she ran a successful business.

Christine has a background in offshore finance, speaks fluent Italian and is even learning Mandarin! She is well placed to support our European, American and Asian campaigns with her go getting attitude and efficiency!

Christine’s passion is to garden & spend time cooking in her kitchen, she makes a mean Spaghetti alle Vongole (Italian for spaghetti with clams)!

Tel: +44 203 371 3653

Hannah Harling

Discovery Agent

A team player who operates with integrity, intellect and hard work, Hannah has been with Gungho since 2008. She lived and worked in the USA for over 20 years and uses her extensive experience in international sales and marketing to generate strong leads which increase the opportunity pipeline and associated sales revenues.

Hannah works closely with sales teams to generate well qualified appointments and is particularly adept at building rapport with prospects. She has an enviable knack for breaking through the gatekeepers. Prospects are often saddened to hear that she won’t be attending the meeting herself!

Hannah enjoys the music, arts and cultural scene of West Dorset.

Tel: +44 203 603 6283

Claus Olesen

Discovery Agent

Claus is one of our resident linguists! He joined Gungho in 2011 to help our clients with cold calling into France, Germany and Scandinavia. Being fluent in French, German, English, Norwegian and Danish, he is super-successful at securing qualified appointments across Europe.

When he picks up the phone we never know if it’ll be a “Guten Tag”, a “Bonjour” or a “Buon Giorno”!!

Tel: +44 203 603 7083

Sean Larrington-White

Discovery Agent

After a long and successful career in marketing, Sean joined Gungho in 2019. He combines a great deal of experience at operational, strategic and campaign levels. But first and foremost, he is very much a people person, putting the customer and colleagues at the heart of everything.

When he is not grappling with the energetic demands of a young family, he enjoys T’ai Chi, Marvel films, Chinese Food & Sailing.

Tel: +44 203 393 1223

Helena Garby

Discovery Agent

Helena joined Gungho in 2020 after a successful career in Education. Helena supports our North American and European campaigns for our global RegTech clients.

She loves to grow a variety of fruit & veg and tend to her chickens! Her other passion is making music – singing, guitar & piano!

Tel: +44 203 642 2753

Ruth Delmaine

Discovery Agent

Ruth has enjoyed a career in sales & operations for many years in the British vacation industry. When she decided to re-locate to the oh-so green & beautiful county of Dorset, the team here at Gungho quickly snapped her up!

She joined us in August 2014 to support our cross continental campaigns in EMEA & Americas.

Ruth’s background is in field sales and this is a real winner for securing well-qualified appointments. She happily fills up the schedule of our clients calendars in support of their various trips and events!

Whenever she gets a chance, she is globe-trotting with her hubby, loving nothing more than exploring different countries and cultures.

Tel: +44 203 355 4485

Gareth Rockingham

Business Discovery Agent

After many years in Sales Administration, Gareth joined the Gungho family in Autumn 2020.

He has a keen eye for accuracy & detail and is a great communicator - Gareth is always ready to deploy these skills on our client campaigns to support sucessful results.

Outside of work, he enjoys taking his dog off the beaten track and exploring new areas of the South West.

Tel: +44 203 930 8027

Mel Grant

Discovery Agent

Mel joined Gungho in 2015 to help support one of our largest global campaigns. Mel’s background is in retail sales management. He has spent many a happy year, helping customers buy technical products and keeping sales targets on track.

Mel’s sales experience lends itself very well to the work-flow at Gungho; his discipline for hitting the phones & targets is a huge advantage for our results driven approach.

Outside of work, Mel combines his love for motorsport together with watching the highs & lows of Portsmouth Football Club.

Tel: +44 203 627 5934

Sindy Liang

Discovery Agent

Sindy moved from China to the UK in 2016. Sindy speaks fluent Mandarin, Cantonese and English, and studied International Business in China and the UK. She has over 12 years sales experience in manufacturing and publishing, dealing with large global brands and Asian companies.

Sindy loves Stand Up Paddle Boarding, hiking, yoga and travelling.

Tel: +44 203 883 9402

Alexia Reed

Discovery Agent

Alexia joined us in 2021 bringing 10 years of experience in the public sector in South Africa, where she worked for the Department of Economic Development and Tourism. She was involved in infrastructure development and tourist guide regulations across the Western Cape Province.
Alexia has an infectious personality and coupled with her broad skill set, and international experience, she’s the perfect fit in our Business Discovery team in the UK.
As a mum of two, Alexia is family-orientated, spending her spare time travelling and making memories with her family.
Tel: 0203 411 3528

Tim Trent

Discovery Agent

Bio coming soon..

Ben Read

Discovery Agent

Ben is a people person who can build trust and rapport quickly, making him a hit on the phone. He has a strong background in customer service and sales which made him the perfect fit for our Business Discovery team, joining us in summer 2021. Ben worked in the automotive industry for much of his career which means he has resilience and tenacity by the bucketful – a winning combination!

Outside work Ben has a keen interest in cars and motorsport. It’s also safe to say that he loves football! He is a diehard Manchester United fan and travels to Old Trafford every season without fail.

Glenn Fisher

Discovery Agent

Glenn moved from Florida to the English countryside in 2020 to be surrounded by family and friends. Glenn has a Bachelor’s Degree in Business Administration & Business Forensics as well as a Master’s Degree in Organizational Leadership.

When Glenn’s not in the office, you can find him spending time with his wife exploring other countries and cultures (he really enjoys sports related travel and has ticked off over 224 different venues so far!).

Another thing to know about Glenn is his sweet tooth, if you see him coming, hide your sweeties!

Tel: +44 203 393 3171

David Viña

Discovery Agent

David has an eclectic skill set having worked in the marketing, hospitality, media and arts industries during his 10+ year career. He lived and studied in Venezuela, settling in the UK in 2017. David also has voluntary experience in India, Uganda and Ukraine. He joined our UK HQ in 2021 and his language skills (fluent in Spanish and English) were a welcome addition to our global team.

In his spare time, David enjoys pursuing his creative passions including singing, dancing, modelling, visual and graphic arts, and writing. An interesting fact about David is that he volunteered as a hospital clown, entertaining children, adults and the elderly.

UK: +44 204 502 6948

Charles Bond

Discovery Agent

Charles worked in customer service for the best part of a decade before joining the Business Discovery team in the UK in 2021. As a manager for over 6 years, he developed the ability to juggle a busy workload and is used to working with targets in mind. Charles is outgoing and cheerful and slotted in well to our friendly team.

On the weekend he enjoys socialising and visiting the gym for a workout. He’s also a keen reader and a big music fan and can easily get lost in a good book or album.

Tel; +44 203 883 4482

Lauren Harris

Discovery Agent

Lauren joined the business in the autumn of 2016.

Lauren is an extremely handy lady to have on our team. Not only is she a whizz with all the fiddly bits of administration, but she can lend herself to a spot of cold calling too!

Lauren is a self-confessed star-baker, she loves to break out the ingredients and produces all sorts of delicious creations. Yum, Yum!

Tel: +44 203 393 4173

Edward Land

Discovery Agent

Edward previously worked with technology brands including Facebook and LinkedIn in the B2B digital marketing space. His experience in client pitches, networking and B2B procurement made him the perfect fit for team Gungho! Edward joined us in 2021 and his curious nature and experience of in-depth research and market analysis has been invaluable to our clients.

Outside the office, Edward is a keen runner and likes to take part in triathlons. He is a volunteer, offering his marketing skills to local charities and he has a BA in Fine Art which informs his love of design and culture.

Tel;+44 203 051 1998

Kyra Saunders

Discovery Agent

Kyra has experience in all areas of retail from toys and stationery to food and clothing. She is a Gungho Business Discovery agent at our Dorset, UK office and has been a valued part of our team since she joined in late 2021.
Kyra is always looking to learn new things and can often be found reading in her spare time. She loves drama and acting and has performed publicly four times with the hope of performing more in the future.

Laura Castrillon

Discovery Agent

Laura is originally from Colombia and moved to England in 2016. She started working for us a year later. She has a wealth of experience in the IT industry, having worked for several years in the commercial and customer service areas. Laura enjoys being able to use her experience and languages to support the LATAM territory.
In her free time, she is passionate about travel and learning about different cultures. She loves reading, good food and jumping on her bike for rides in the countryside.

Tel; +44 203 326 8153

Lewis Hunt

Email Marketing Account Executive

Lewis joined the Gungho team in January 2021! Having worked in sales & marketing for a number of years within the leisure industry, Lewis took a side-step to work with Gungho in the RegTech industry.

The work life-balance of the four day week really stood out for Lewis, allowing him to focus on keeping active and spend lots of quality time with his two rescue dogs!

Tel: +44 203 883 8525

Isabel Tomlin

Discovery Agent

Isabel joined our UK headquarters in autumn 2021 after a 13-year career in hospitality. Isabel has always worked in public facing roles enabling her to hone her communication skills and making her a champion on the phone. She’s used to working in busy teams and has a positive, supportive approach to her work as a Business Discovery Agent.

Outside the office she spends most of her time with her two daughters. To relax at the end of a long day, she enjoys gaming, reading and cooking.

Hayden Francis

Discovery Agent

Hayden is an experienced negotiator having worked in the property industry, and as a self-confessed fast learner with an appetite for career development, Hayden slotted into the team perfectly in late 2021.

Hayden is a football fanatic and diehard Manchester United fan (but we won’t hold that against him!) In his spare time, he takes part in Gig Rowing and enjoys playing golf. He also likes to be out on his paddleboard making the most of the beautiful Dorset coastline.
Tel; +44 203 883 9660

Mikala Byrne

Discovery Agent

Mikala joined our US team a few months after she graduated from East Carolina University, where she majored in Hospitality and Tourism Management and minored in Business Administration. Mikala has seven years’ experience working in customer service and hospitality where she developed her outgoing and personable demeanour.
In her free time, Mikala enjoys watching reality television with her two dogs, Sox and Nutella. She is always looking forward to her next vacation, whether it’s a beach weekend with friends or a trip to Florida with her mom.

Richard Blades

Discovery Agent

Richard has over 25 years’ experience in sales and marketing working in Africa and the UK. He joined us in Autumn 2021 as a Business Discover Agent, bringing with him a wealth of experience in successfully cultivating client relationships with key accounts. Richard is bilingual and is putting his fluency in Dutch to good practice on our EMEA campaigns.
Richard is a single father living with his two young adult children in Dorchester. He enjoys family time and long walks in the country, reading great books and watching great movies. He also has a keen interest in creative writing.

Christopher Shead

Discovery Agent

Christopher relocated to Dorset in the summer of 2021 to be closer to family and the beautiful coastline. After 30 years working for Japanese and American financial institutions in the City, Christopher was ready to put his AML and KYC knowledge to good use as a Business Discovery Agent at Gungho. Christopher has a wealth of experience in a variety of roles including time spent working in Ireland and India.

Outside of work he enjoys all sports, (watching as opposed to participating these days) and outdoor pursuits such as walking, gardening and travel.

Tel; +44 203 773 4632

Sam James

Discovery Agent

During Sam’s career, he has worked in a range of customer-focused roles, predominantly in the insurance industry. What attracted Sam to the Business Discovery Agent role at Gungho in the UK, was working with international clients and the challenge of a targeted environment. Joining us in 2022, Sam has put his previous telephone-based experience to good use!

In his free time, Sam keeps up with politics and world events. He is partial to a game of tennis, enjoys watching live music and plays the guitar

Tel: +44 203 432 0933

Rhonda Royal

Discovery Agent

Rhonda received a bachelor’s degree at North Carolina Agricultural and Technical State University where she studied Sport Science and Fitness Management, concentrating in Business Administration. Before joining Gungho’s US office, Rhonda worked in the insurance industry as well as HR/Administration and onboarding.

In her free time, she enjoys watching movies, travelling, and spending time with her baby girl.

Tel: +1 347 344 5685

Dominic Hickman

Discovery Agent

Dominic began his career working as a chef, honing attention to detail and nurturing team-building skills in a fast-paced environment. Joining Gungho as a Business Discovery Agent in 2021, he was able to put his excellent communication skills to use and his friendly manner soon won over even the strictest gatekeeper!

Outside the office he creates his own music, playing both the guitar and drums, (in his own words ‘proficiently’, but we think he’s being modest). He also still enjoys cooking, which goes down well at team lunch events!

Emily Hoff

Discovery Agent

Emily was a graduate of Keele University when she joined us in early 2022. She achieved her Bachelor of Science in Maths and Geography while simultaneously working in retail and hospitality. No stranger to hard work, Emily is used to meeting stretching targets and working as part of a team which made her perfect for team Gungho.
During her 3-day weekends, she enjoys watching Formula 1 and indulging her fun-loving nature playing video games.

Tel: +44 203 627 6564

Liam Clifford

Discovery Agent

Liam had been working in hospitality for over 10 years when he joined Gungho in early 2022. Ready for a career change, Liam wanted a role which allowed him to use his well-honed communication and problem-solving skills. Our Business Discovery Agent position was the perfect fit!
Outside work, Liam enjoys traveling and spends his three-day weekends exploring new places. An interesting fact about Liam is that he has over 50 tattoos!

Tel: +44 203 603 7977

Dajon Jordan

Discovery Agent

Dajon has a Bachelor of Science in Community Psychology and a professional background in sales and customer service at management level. He’s used to working in busy teams and is a skilled problem-solver making him perfect for team Gungho in America. It’s his personable nature and positive attitude that we value highly which enables him to build rapport with our global clients.
One of Dajon’s hobbies is digital entrepreneurship focusing on stocks/crypto and real estate investing. He is also a music enthusiast, a plant lover and always has a stack of books to read!

Gregory Medici

Discovery Agent

Gregory joined the US team in early 2022 coming from a strong sales background. He is used to working to targets and confident on the phone making him a great Discovery Agent. There is nothing he loves more than to learn about new clients and his curious nature means he goes the extra mile to develop his knowledge.

Outside work, Gregory enjoys watching movies and sports. He frequently goes on hikes with his fiancé and dog, Lennox, which allows him to take photos of nature (one of his other passions). Gregory also spends his spare time investing in real estate.

Tel: 001 347 471 2257

Sam Peach

Discovery Agent

Sam is a Dorchester local, born and raised in the area that Gungho calls home. Joining our HQ operation in 2022, Sam had worked in a variety of jobs prior to joining, from tennis coach to sales assistant. He is a motivated and hardworking Business Discovery Agent who uses his down to earth demeanour to build relationships on behalf of our clients.
On weekends Sam can be found at the gym or watching the thrills and spills of his favourite sport, Formula 1.

Tel: +44 203 740 0073

Dallas Hancock

Discovery Agent

We were delighted to welcome Dallas to our US team in February 2022. The preceding 5 years of his career saw him work in various customer-facing roles, most recently as a Retirement Planning Specialist. Hailing from California, Dallas has lived in multiple states including Illinois, Ohio and now North Carolina.

In his free time, he enjoys working out, watching all kinds of sports from soccer to hockey and spending time with loved ones. An interesting fact about Dallas is he used to play Division 1 Football at Wagner College in Staten Island, New York.

Tel: 001 347 752 4159

Eloïse Sams

Discovery Agent

From NHS hero to team Gungho, Eloise left her administrative role at Dorset County Hospital to join our Discovery Team in 2022. She had been used to dealing with complex patients and managing multiple projects and had built excellent communication, time management and prioritisation skills, which have been easily transferred to her role at Gungho HQ.

Eloise lives locally with her partner and two sausage dogs. In her spare time, she is completing Open University courses in Biology, Criminology & Psychology. She also enjoys painting and family holidays to France.

Tel: +44 203 411 8779

Mackenzie Stender

Discovery Agent

Mackenzie studied a Bachelor of Arts in Special Education at the University of North Carolina while working in customer service roles in the restaurant industry. She was the Diversity, Equity, and Inclusion Education Chair of her sorority (Alpha Chi Omega) as well as being a teaching fellow.
As a Charlotte North Carolina local, Mackenzie joined our US team in Spring 2022 bringing her team-player attitude and excellent communication skills to the role of Business Discovery Agent.
In her free time, Mackenzie likes to knit and challenge herself with puzzles.

Tel: +1 347 342 1083

Florence Sillett-Scoggins

Discovery Agent

Florence joined us after graduating from Falmouth University with a first-class honours degree in Popular Music. As a talented musician, her career has been centered around the music industry, working with independent record labels and festivals in a variety of planning and marketing roles.
Florence’s team spirit, meticulous attention to detail and personable demeanor were just what we were looking for and she has been a valued member of the team since early 2022.
Outside of Gungho, Florence enjoys renovating and redecorating her flat, travelling, running, and collecting vinyl.

Tel: +44 203 8838 798

Abigail Myall

Discovery Agent

Abi’s career spanned Retail Management, Hospitality, and Healthcare before she joined us in 2022 as a Discovery Agent. Abi was looking for the opportunity to put her people skills to good use and learn about a new industry. Her ability to work with the team as a supportive colleague is one of the things we value about her the most.

A fun fact about Abi is her favourite animal is a penguin. In her free time, she loves nature and travelling, especially to Asia because the food is amazing!

Tel: +44 203 925 3978

Paul Butter

Discovery Agent

Paul had recently returned to the UK after five years living in China when he joined our UK operation as a Business Discovery Agent. Working in China initially as an English teacher, Paul quickly moved up to Operations Management where he managed a team of 60. Paul’s international experience is a great benefit to Gungho’s APAC campaigns.

Paul has an interest in history having gained a Bachelor of Arts in the subject from Plymouth University. He enjoys spending time with family and friends and loves to snowboard in the winter months.

Tel: +44 203 883 4813

Christopher Hatley

Discovery Agent

Christopher is based at our US operation in Charlotte and is a North Carolina local, having lived in the state all his life. He graduated from Appalachian State University with a Bachelor of Science in Communications, Advertising with a minor in Marketing and Sales and worked as an account manager for a digital marketing company.

He enjoys playing video games, hiking, and snowboarding. A fun fact about Christopher is that he has a boater’s license.

Joe Hamblin-Boone

Discovery Agent

Joe has a strong sales background having worked in customer-facing roles for 6 years before joining our UK operation. He is excellent at building rapport on the phone and his charismatic and authentic approach gets him past even the toughest gatekeeper.
His communication style comes in part from the decade he spent as a touring musician and his time living in France.
An interesting fact about Joe is that he is on Netflix!

Tel: +44 203 355 7985

Callum Gaughran

Discovery Agent

Callum Gaughran
Callum had been working in marketing for 5 years before joining our Business Discovery team in Dorset, UK. He studied History at Canterbury Christ Church University and put his degree to good use working in heritage marketing with the National Trust. We hired Callum because of his creativity and excellent communication skills, exactly what it takes to smash our appointment-setting targets!

He is a massive Bath Rugby supporter and goes to games as often as he can. He is also a dog lover and has a cocker spaniel called Tiffin.

Tel: +44 203 393 4173

David Turley

Discovery Agent

David joined Gungho in 2019, after a successful career in close protection & security for the British Government and the UK Aviation industry. He joined our Discovery teams to support our North American and European campaigns, calling into Heads of Compliance, Risk & Asset Protection.

Outside of work, David’s passion are his children, music – both playing & watching and visiting places of significant historic interest.

Tel: +44 203 740 4462

Grace Chitson

Discovery Agent

Grace is a Business Discover Agent in our UK HQ and has been with us since 2022. She has a background in customer service and administration and her personable nature and ability to build rapport are ideally placed in our calling team.

Grace is quite the Francophile having a BSc (Hons) in French & Spanish and having spent a year living in Paris and working at a French high school.

Grace has been known to make the occasional cake! Her favourite is chocolate fudge cake. A fun fact about her is that she represented Aston University, Birmingham in a 9-Ball Pool Tournament!

Tel: +44 203 740 3102

Kim Whorley

Discovery Agent

Kim had worked in hospitality for 10 years before joining our US team. She went back to school as a mature student to obtain her degree in Marketing and Business Management. She was searching for a new career when she applied to be a Business Discovery Agent.
Kim is the biggest Washington Redskins Fan EVER! She loves to travel, whether it be an across-country road trip or finding a new waterfall or fishing spot with her teenage son. She loves to look after her mini farm of 2 dogs, 4 cats, 4 fish, 2 chickens and she is currently looking for a goat!

Tel: +1 347 434 9761

Administration & Data Research Team

We employ a small team of Administrators and Data Researchers, who underpin our administrative processes, operational work flow and keep our ever growing data set up to date.

Chenna Sanikommu

Salesforce Administrator

Chenna joined the Gungho team in Summer 2020. A huge asset to our team, it's probably fair to say what Chenna doesn’t know about Salesforce Admin, isn’t worth knowing!

Originally from India, Chenna's background is working on big IT deployments and Salesforce integration projects. He has heaps of experience working with software companies, and is comfortable working in fast-paced, demanding environments.

When he's not in the office, Chenna spends time with family and loves to explore the Dorset coastline.

Tel: +44 203 603 8066

Beckie Dunn

HR and Office Administrator

We welcomed Beckie as our Office and HR Administrator in 2021. She joined us with 22 years of administration experience having previously lived and worked in Portugal and London. Beckie is an absolute star and is used to juggling multiple projects and taking it all in her stride. Our office runs smoothly because of her calmly confident working style.

Beckie enjoys spending her down time with her husband and two stepchildren and can be found searching for and upcycling homeware. She is also working on mastering standing on the paddle board she purchased!

Tel: +44 203 326 8150

Jess Burns

Data Manager

Jess heads up the Data Research team here at Gungho.

With a keen eye for detail and a background in evidence-gathering in her previous role as a Legal Executive, Jess works tirelessly to pinpoint target contacts for our campaigns.

Since arriving at Gungho, Jess has discovered an amazing ability to sing and regularly gives impromptu performances in & around the office!

Whenever she gets a chance, she is globe-trotting with her hubby, loving nothing more than exploring different countries and cultures.

Tel: +44 203 432 2940

Stacey Clifford

Senior Data Researcher

Stacey joined our Data Research team in January 2016. Qualified in Business Administration, Stacey has an eagle eye for detail & accuracy; which she puts to good use at Gungho, working on our master data programme, to build out our prospect data set of AML & compliance professionals around the world.

On the weekends, Stacey loves to cook up a feast for friends & to go for a power bike ride along the Jurassic Coast (thankfully not at the same time!)

Tel: +44 203 603 1897

Tiz White

In-House Recruitment Manager

After several years working in a local school as an executive assistant, Tiz joined Gungho to support our ever-growing team with internal recruitment.

Tiz works in partnership with local agencies, online job boards and advertisers to ensure we are selecting the best candidates for our Business Discovery Agent roles. Tiz is a busy working mum, and combines her role at Gungho with running around after her three little ones!

Tel: +44 7494 991 494

Eleanor Holden

Office Manager - USA

Eleanor is a former Broadcast Journalist, high school English Teacher and Technical Writer. During her time as a journalist, she met President Jimmy Carter and interviewed David Hasselhoff! Bringing her excellent communication and organizational skills to team Gungho, she joined our US operation as Office Manager in early 2022.

An avid traveller, Eleanor has been to all but seven US states, Europe, the Caribbean and China. She loves spending time near water, fishing, sailing and swimming as well as spending time with her husband and their pets, Charlie and Curtis.

Gary Pittman

Data Researcher

Gary joined our Data Research team in 2019. In previous roles, Gary worked for a local Electrical Health and Safety company, scheduling and organising Engineer’s jobs around the UK.
His impeccable organisational skills have been put to good use working through data tasks and supporting the Gungho team.
Outside of work, Gary’s passions are sports, travelling and more recently, he has gained a keen interest in growing his own fruit and veg!

Wilma Fagence

Data Researcher

Wilma has a wealth of experience having worked in many management roles including for a US multi-national and a British digital company. Her experience and bachelor’s in Computer Data Processing Management were exactly what we needed when we welcomed her to the Data team in 2022.

An interesting fact about Wilma is she is the UK Ambassador for an NGO which aims to assist less fortunate or marginalised children in the Philippines.

She loves walking with her husband, baking, cooking, singing hymns and spending holidays in Cornwall.

Tel: +44 203 051 3332