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CDS is a North American business with an international footprint at the forefront of eDiscovery.

They are relied on by corporations, law firms and government agencies for a full range of electronic discovery solutions. Their team is made up of some of the most experienced technicians, consultants and project managers in the field, including more than a dozen lawyer-technologists. Refined over many years, their technology and workflows have achieved outstanding results in some of the most groundbreaking eDiscovery matters to date.

Working with Gungho

CDS started with in-house outreach and was unable to achieve its desired results. While they were initially sceptical that they could outsource this important function, they spoke with several companies, and it was clear very quickly Gungho was the right fit. They engaged our appointment setting service in May 2021, starting with the UK market. After successfully generating qualified appointments for a year, they directed us to expand our efforts to the US where they saw similar results.

The Outcome

“We received the results we were looking for – quality appointments, goals met weekly, and prospects that attended the calls. The bonus is that is has been a great working relationship, too. Everyone is a joy to work with and we really see this as a partnership. They learned who we were and represent our brand and deliver our messaging as if they were an extension of our team. We couldn’t ask for a better outreach team!”

Regina Chepalis, Managing Director